Privacy Policy

At GROA websites, accessible from app.glance.care, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by GROA websites and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in GROA websites. This policy does not apply to any information collected offline or via channels other than this website. GROA website may also include links to a third-party website. This Privacy Policy does not reflect the privacy practices of those sites and applications.

By entering or using our GROA website, you agree to our collection and use of your data with respect to this Privacy Policy.

Information We Collect

Personal Information

Personal Information may include your name, date of birth, physical address, email addresses, telephone numbers, online identifiers, location data, behavioral or demographic attributes, past transactional behavior on the Web Services, and information obtained from third parties. Publicly available information is not considered Personal Information under this Privacy Policy.

How We Collect Information

We and our third-party service providers may collect both Personal Information and Other Information from the following sources:

Direct Interactions
Data from Third Parties
Third Party Collection of Information
Automated Tracking Technologies
We may automatically collect information about your use of the Web Services through the technologies described below.

Examples of such information include:

Your unique Internet protocol address;
The name of your unique Internet service provider;
The city, state, and country of the IP location from which you access our sites;
The type of browser or computer you use;
The number of, and specific, links you click within the sites;
The date and time of your visit;
The web page from which you arrived to our sites;
The web page to which you depart to from our sites;
The pages and content you viewed on the sites;
Your progress through any interactive content on the Web Services; and
Certain searches/queries that you conducted via our sites, the activities performed, and actions taken on our sites.

Device Information

We may collect information about the computer, mobile phone, tablet or another device you use to access the Web Services. Such information may include your IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.

Location Information

If you enable certain location-based features, our Web Services may be able to deliver content based on your current location. If you choose to enable the feature, your current location will be stored locally on your device, which will then be used by our application.

Cookies

The information stored in the Cookies from our Web Services (i) is used internally by us and our affiliates, and (ii) may be used and managed by third parties at our request to provide services, including advertising services relating to our products and services, and to improve the Web Services and the experience of the user browsing our Web Services.

How We May Use Information

Personal Information

To process the financial transaction and related matters.

Provide and Personalize Web Services.

Usage reporting.

Research, Development and Internal Purposes.

Customer Support.

Legal Obligations from public and government authorities, including outside your country of residence, for national security and/or law enforcement purposes.

How We May Share Information

Personal Information

We may share Personal Information to further our business operations and as described below.

We may share Personal Information with the following third parties:

Service Providers

We may disclose your Personal Information to third parties that perform certain functions on our behalf, such as to provide analytics and site usage information, process transactions and payments, provide outsourced help with the operations of the Web Service functions, provide marketing and promotional assistance, and provide other services related to the operation of our business. In such cases, however, we require that such authorized third-party service providers institute safeguards to protect the confidentiality of your Personal Information.

Legally Required Sharing

We may disclose information about you (i) if we believe in good faith that we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

Business Transfers

We reserve the right to transfer Personal Information to a purchaser or successor entity in the event of a sale or any other corporate transaction involving some or all of our business.

Professional Organizations

If you are a member of a professional organization, including any professional association or society, and you register for or purchase a subscription to a Web Service through a promotion offered to the members of such professional organization, then we may share your Personal Information with such professional organization.

Other Information

We may share Other Information we collect for any purpose unless prohibited by law. We may share aggregated, anonymous Other Information, such as aggregated statistics, usage information and demographic data with third parties, including advisors and advertisers. When we provide this Other Information, we perform appropriate procedures so that the data does not identify you.

Data Storage

We may store and process your Personal Information in systems located outside of your home country. Regardless of where storage and processing occurs, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this Privacy Policy.

Retention and Deletion

We keep your Personal Information: (i) for as long as your account is active, (ii) as needed to provide you with our products or services, (iii) as needed for the purposes outlined in this Privacy Policy, (iv) as necessary to comply with our legal obligations (such as to honor opt-outs), resolve disputes, and enforce our agreements, and (v) to the extent permitted by law.

International Transfer

Please note that, unless otherwise prohibited, Personal Information may be transferred, accessed and stored globally as necessary for the uses and disclosures stated above by this Privacy Policy. By providing your Personal Information you give express consent to transfer your Personal Information to our affiliates globally and to third party entities that provide services to us.

Your Choices About Collection and Use of Your Information

Opt-Out Right
You may opt-out of having your Personal Information (i) collected by us, (ii) used by us for certain secondary purposes, or (iii) used by us to send you promotional correspondences, by contacting us via email below, or by unchecking the appropriate box while accessing your email preferences (if available); provided, however, (a) if you do not provide such information to us then you may be precluded from accessing and using the Web Services or using certain Web Services features, and (b) you may still receive automatically-generated product emails regarding the maintenance of your accounts, such as emails concerning passwords or suspension or expiration of your account, to the extent applicable.

Access to and Ability to Correct Personal Information
We strive to maintain the accuracy of the personal information collected through our Web Services. We will provide you with access to the Personal Information you provide through the Web Services for as long as we maintain that information in a readily accessible and retrievable format. We will also work with you to correct any information you submitted to us.

There are additional means to correct, amend or delete (if applicable) your Personal Information or update your preferences. For example, you may update your preferences at any time. Or, if you no longer wish to receive information about our products or services, you may update your account preferences (where available), check the appropriate box when registering and/or utilize the “unsubscribe” mechanism within the communications that you receive from us.

The access and correction provisions of this Privacy Policy only apply to Personal Information collected from you through the Web Services.

Our Right to Change this Privacy Policy

We reserve the right to change this Privacy Policy at any time by posting a new or revised statement. Last update in March. 15, 2020.

How to Contact Us

If you have any questions, concerns, or suggestions regarding our Privacy Policy, Email us at support@glance.care

GROA obligations and activities toward Individually identifiable health information (IIHI)

Definitions:

User. “User” refers to the medical practitioner that uses GROA and the main healthcare provider for the individual.

Individually identifiable health information or IIHI. “Individually identifiable health information or IIHI” is information, including demographic data, that relates to

• the individual’s physical or mental health or condition, or
• the provision of health care to the individual,

and that identifies the individual or for which there is a reasonable basis to believe can be used to identify the individual. Individually identifiable health information includes many common identifiers (e.g., name, address, birth date, national identifying number).

Individual. “Individual” means the person who is the subject of Individually identifiable health information.

GROA agrees not to use or disclose IIHI other than as permitted or required by the local Law.

GROA will do its best to develop, implement, maintain and use appropriate administrative, technical and physical safeguards that reasonably and appropriately to prevent use or disclosure of the IIHI, other than as provided for by this policy.

GROA will do its best to develop, implement, maintain and use administrative, technical and physical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of electronic Individually identifiable health information (e-IIHI) that GROA creates, receives, maintains or transmits on the user’s behalf as required by the local law.

GROA will do its best to report to the user any use or disclosure of the IIHI, including e-IIHI, not provided for by this policy of which it becomes aware and/or any Security Incident of which it becomes aware.

GROA agrees to ensure that any agent, including a subcontractor, to whom it provides IIHI and/or E-IIHI received from, or created or received by GROA on behalf of the user agrees to the same restrictions and conditions that apply through this policy to GROA with respect to such information. Moreover, GROA shall ensure that any such subcontractor or agent agrees to implement reasonable and appropriate safeguards to protect the disclosed IIHI.

GROA will not be held responsible nor liable for any damages that result from an out of control bad doing with IIHI, whether internally or externally, and the user will be the solely responsible to protect and safeguard the confidentiality of the IIHI and/or E-IIHI.

GROA will do its best to provide access, at the request of the user to an IIHI, as soon as administratively practical and in no event later than 30 days following the user’s request, to an IIHI in designated record form/set to the user or, as directed by the user, to an Individual in order to meet the requirements under local law.

GROA’s General Use and Disclosure Provisions.

(a) Except as otherwise limited in this policy, GROA may use or disclose

IIHI to perform functions, activities, or services for, or on behalf of, the user as specified in this policy, provided that such use or disclosure would not violate the local privacy law if done by the user or the minimum necessary policies and procedures of the user.

(b) GROA will, in its performance of the functions, activities, services, and operations specified above, make reasonable efforts to use, to disclose and to request only the minimum amount of user’s IIHI reasonably necessary to accomplish the intended purpose of the use, disclosure or request, except that GROA will not be obligated to comply with this minimum necessary limitation if neither GROA nor user is required to limit its use, disclosure or request to the minimum necessary.

Specific Use and Disclosure Provisions.

(a) Except as otherwise limited in this policy, GROA may use and/or disclose IIHI for the proper management and administration of GROA or to carry out the legal responsibilities of GROA or required by the law.
(b) Except as otherwise limited in this policy, GROA may use IIHI to provide Data Aggregation services to the user as permitted by local law.
(c) GROA may use IIHI to report violations of law to appropriate authorities.

Obligations of the user:

(a)the user shall notify GROA of any limitation(s) in its notice of privacy practices of the user in accordance with local law, to the extent that such limitations may affect GROA’s use or disclosure of the IIHI.
(b) The user shall notify GROA of any changes in, or revocation of, permission by an Individual to use or disclose IIHI, to the extent that such changes may affect GROA’s use or disclosure of IIHI.
(c) The user shall not agree to any restrictions without the written consent of GROA.

Breaches and Security Incidents:

GROA will report to the user any use or disclosure of the user’s IIHI not permitted by this policy. GROA will deliver this report within 60 calendar days after it learns of such non-permitted use or disclosure. If a delay is requested by a law enforcement official, GROA may delay notifying the user for the applicable time period.

You agree that your use of GROA’s website is at your own risks and that any damage or loss arising from your use and/or any reliance placed on its contents or functions is your sole responsibility. This does not affect our liability for death or personal injury arising from our negligence nor any other liability which cannot be excluded or limited under applicable law.

GROA will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the GROA website or on any website linked to it.